Expo 2010 Shanghai China drew great attention from the world and presented numerous business opportunities. Financial institutions, Shanghai-based consulates and foreign-funded enterprises launched large-scale conferences and events such as product promotion, press release, economic exchange, tourism promotion, etc. During this period, we undertook over 40 simultaneous interpretation projects each month, which was widely acclaimed by our clients. One good example is the quality simultaneous interpretation (SI) service provided to New Zealand Trade and Enterprise (NZTE).
NZTE
is one of our long-term customers and has been satisfied with our service of
translation and consecutive interpretation provided before. During Expo 2010,
NZTE organized a trade conference, but notified us only one week before the
event for SI service. We understand that a perfect SI service required a lot of
preparations including excellent speech translation, on-site inspection, equipment
installation, and interpreter selection, etc. When we submitted to NZTE our
list of preparations to be finished before the event, both parties felt the
sense of urgency. As we knew that we only had 1 week or 5 working days left, instead
of 3 weeks which is normally needed for preparations.
Upon
receiving the SI order, we immediately organized a project meeting to work out detailed
service plan for this SI project. On the same day, we contacted our senior
interpreters within the shortest time frame, thanks to our long-term and
well-maintained relationship with top interpreters in Shanghai. On the following
day, our senior sales representative arrived at the conference venue to inspect
the site and set up equipment. To our surprise, we found that the conference
hall was lack of necessary SI devices, since it was used more frequently for
cocktail receptions rather than SI. Consequently, we had to return to the site the
next morning. After assembling, debugging and testing, we invited our client to
the site who finally confirmed that everything was satisfactory. Meanwhile, our
well-prepared and swift speech translation was delivered to the client by
email, which brought surprise to our client. And on the day before the
conference, our interpreters held a meeting with the conference presenters to
ensure smooth cooperation between both sides. The conference ended up with great
success which was highly recognized and appreciated by both NZTE and
participants, who expressed willingness to have future SI cooperation with us.
We
appreciate every SI order from our clients, and we are committed to providing
quality interpretation service, because we are SPEED, our brand represents high
efficiency and speedy service.